ITLS Working Papers 2012: Recent submissions
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The North West Rail Link: Winners and losers in the locality of the north west area
Published 2012-12-01The appraisal of large scale transport infrastructure projects by governments tends to focus on the costs and benefits to society as a whole or to broad communities affected by the project. In so doing, it is often believed ...Open AccessWorking Paper -
Cost impacts to motorists of discounted registration fees in the presence of distance-based charges and implications for government revenue
Published 2012-10-01The call for a congestion charge is getting louder and more frequent in many countries as major metropolitan areas experience increasing levels of road congestion. Although reform of road pricing is almost certain to occur ...Open AccessWorking Paper -
Efficient procurement of public air services - Lessons learned from European transport authorities' perspectives
Published 2012-09-01This paper aims to derive lessons and best practices from the different European experiences by viewing issues from a public transport authority perspective. The heart of this paper is a survey of European air service ...Open AccessWorking Paper -
The relationship between brand trust, online customer reviews and willingness to purchase
Published 2012-04-01This research investigates how online customer reviews, a particular form of electronic word of mouth (eWOM), affect consumer decision-making (willingness to purchase) during a first time purchase of services or products. ...Open AccessWorking Paper -
A modified product life cycle becomes a useful basis for a new product-service strategy model
Published 2012-06-01The recent financial problems of the 2008/10 GFC and the likelihood of similar events occurring in 2012/13 has ‘spooked’ business and consumer confidence and has resulted in fierce competition in both B2C and in the derived ...Open AccessWorking Paper