ITLS Working Papers 2012: Recent submissions
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A global perspective on pallet life-cycle management practices and a research agenda
Published 2012-11-01The purpose of this paper is to understand the complexity of pallet life cycle management practices in the context of resource scarcity, rising costs and different regulatory environments. The paper integrates a detailed ...Working Paper -
Downs-Thomson paradox and public transit capacity choice in the laboratory
Published 2012-05-01The aim of this paper is to study empirically the Downs- Thomson (DT) Paradox, a situation where additional road capacity can cause an increase in total travel cost for users that are to choose between Private Car and ...Working Paper -
Success factors between suppliers and customers in service outsourcing activities
Published 2012-07-01This study examines the relationship between outsourcing motives, supplier-customer relationship and perceived value in non-core service outsourcing. That is, key factors responsible for supplier-customer relationship which ...Working Paper -
Making use of respondent reported processing information to understand attribute importance: A latent variable scaling approach
Published 2012-01-01In recent years we have seen an explosion of research seeking to understand the role that rules and heuristics might play in improving the predictive capability of discrete choice models, as well as delivering willingness ...Working Paper -
The relationship between brand trust, online customer reviews and willingness to purchase
Published 2012-04-01This research investigates how online customer reviews, a particular form of electronic word of mouth (eWOM), affect consumer decision-making (willingness to purchase) during a first time purchase of services or products. ...Working Paper