Browsing ITLS Working Papers 2007 by subject "Value Delivery Systems; Tacit, Transactional and Transformational Interactions"
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Using Rudyard Kipling to design value chain processes: An application of interactions theory
Published 2007-05-01“I keep Six Honest Serving Men, (They taught me all I know), their names are What and Why and When, And How and Where and Who.” Egan (1998) reminds us how important these characters are in their role of ‘life long learning’ ...Working Paper