ITLS Working Papers 2018: Recent submissions
-
Creation of unstructured big data from customer service: The case of parcel shipping companies on Twitter
Published 2018-10-01Purpose - Customer service provision is a growing phenomenon on social media and parcel shipping companies have been among the most prominent adopters. This has coincided with greater interest in the development of analysis ...Open AccessWorking Paper -
Autonomous Vehicles Down Under: An Empirical Investigation of Consumer Sentiment
Published 2018-10-01Of the many issues surrounding the potential introduction of Autonomous Vehicles (AVs), consumer response remains unclear. The current paper presents an empirical investigation of consumer sentiment towards AVs based on ...Open AccessWorking Paper -
Emerging transport technologies and the modal efficiency framework: A case for mobility as a service (MaaS)
Published 2018-02-01The land passenger transport sector lies on the cusp of a major transformation, guided by collaborative consumption, next generation vehicles, demographic change and digital technologies. Whilst there is widespread enthusiasm ...Open AccessWorking Paper -
How to better represent preferences in choice models: the contributions to preference heterogeneity attributable to the presence of process heterogeneity
Published 2018-09-01Discrete choice studies, with rare exception, assume that agents act as if sources of observed utility are captured through a linear in parameters and additive in attributes (LPAA) form, with some interactions. A growing ...Open AccessWorking Paper -
Steady-state link travel time methods: formulation, derivation, and classification
Published 2018-08-01Travel times are one of the most important outputs of transport planning models and this is unlikely to change in the future. It is therefore paramount that the methods that underpin the construction of travel times are ...Open AccessWorking Paper