ITLS Working Papers: Recent submissions
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The influence of online reviews on decision making – implications to the travel industry
Published 2014-07-01This study adopts a quantitative approach using a factorial between-subjects experimental design to determine the effects of online reviews on brand trust and consumer equity. Customer equity links closely with customer ...Open AccessWorking Paper -
Crowding in public transport: A review of objective and subjective measures
Published 2012-09-01In order to capture the user benefits associated with reduced crowding from improved public transport (converted to dollars via willingness to pay estimates), it is necessary to identify the relevant dimensions of crowding ...Open AccessWorking Paper -
Search based internet surveys: Airline stated choice
Published 2010-01-01Stated preference (SP) experiments are becoming an increasingly popular survey methodology for investigating air travel choice behaviour. Nevertheless, some evidence suggests that SP experiments do not mirror decisions in ...Open AccessWorking Paper -
Aggregation of common-metric attributes in preference revelation in choice experiments and implications for willingness to pay
Published 2008-09-01There is a growing literature that promotes the notion of process heterogeneity in the way that individuals evaluate packages of attributes in real or hypothetical markets and make choices. Empirical evidence suggests that ...Open AccessWorking Paper -
Willingness to pay for travel time reliability in passenger transport: A review and some new empirical evidence
Published 2010-03-01This paper reviews and critiques the modelling frameworks and empirical measurement paradigms used to obtain willingness to pay (WTP) for improved travel time reliability, suggesting new directions for ongoing research. ...Open AccessWorking Paper