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ITLS Working Papers: Recent submissions

    • A decade of Mobility-as-a-Service research: A systematic review of modeling methods and future research agenda 

      Xi, Haoning; Hensher, David A.; Zhang, Yimeng; Zhang, Xiang; Shao, Zhiqi; Nelson, John D.; Waller, S. Travis
      Published 2026-01-20
      Over the last decade (2015–2025), Mobility-as-a-Service (MaaS) has rapidly evolved from a visionary concept into a mature, user-centric socio-technical ecosystem. This paper marks a ten-year methodological milestone by ...
      Open Access
      Working Paper
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    • Towards a conceptual framework of hard and soft behaviour change interventions in sustainable transport 

      Nelson, John D.; Hensher, David A.; Mulley, Corinne; Kandanaarachchi, Thiranjaya; Wei, Edward; Balbontin, Camila; Liu, Wen
      Published 2026-01-15
      This paper aims to identify effective strategies for promoting behavioural change towards more sustainable travel patterns, drawing on evidence from the literature and practice. Established objectives for behaviour change ...
      Open Access
      Working Paper
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    • Establishing Evidence of Initiatives undertaken by Non Mobility Service Providers that are aligned with Sustainable Travel Behaviour Change as a next generation focus of MaaS as MaaF 

      Hensher, David A.; Nelson, John D.; Balbontin, Camila; Ho, Chinh; Wei, Edward; Mulley, Corinne; Kandanaarachchi, Thiranjaya
      Published 2026-01-15
      Mobility as a Service (MaaS) has garnered a significant amount of interest over the last 15 years and yet we have very little to show in Western nations in terms of its influence on travel behaviour aligned with sustainability ...
      Open Access
      Working Paper
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    • Identifying circumstances in which the introduction of distance-based, cordon-based, and congestion-free lane road user charge regimes garner support 

      Hensher, David A.; Wei, Edward; Balbontin, Camila; Nelson, John D.
      Published 2026-01-13
      The most challenging transport reform has always been associated with re-pricing of car use. Despite the growing levels of congestion on our roads, there is general reluctance to support a package of pricing reforms designed ...
      Open Access
      Working Paper
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    • Establishing the Level of Support for Transport Initiatives which make a Positive Impact on Travel Behaviour 

      Hensher, David A.; Wei, Edward; Nelson, John D.; Kandanaarachchi, Thiranjaya; Mulley, Corinne; Balbontin, Camila; Liu, Wen; Ho, Chinh
      Published 2026-01-13
      The concept of “windows of change” (WoC) highlights periods when established behaviours are unsettled and individuals are more open to alternatives. This paper advances the understanding of sustainable transport policy by ...
      Open Access
      Working Paper
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