Browsing Thredbo 8 by author "Naudé, Louis"
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The People And Customer Effects Of Bus Reforms In South Africa
Naudé, LouisPublished 2003-01-01Bus reforms in South Africa have had a dramatic impact on people (employees) and customers (passengers), especially during the last five to ten years. These so-called soft issues are sometimes overlooked in favour of the ...Open AccessConference paper
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