What might Covid-19 mean for mobility as a service (MaaS)?

Abstract

This short paper speculates on what role MaaS may have post Covid-19 and especially to rethink public transport in its widest sense. Two scenarios are proposed with one being business as usual, and the other being a significant change in the mobility framework as shared modes are less attractive, and working from home takes on an increasingly popular status by both employees and employers. We argue that the “new normal” offers opportunities never before achievable in terms of taming congestion on the roads and crowding on public transport, and that this opportunity should not be frittered away. Although the focus in on Australia’s as a country that was lightly affected by Covid-19, the lessons have broad relevance.