Measuring Service Quality and Evaluating its Influence on the Cost of Service Provision
Field | Value | Language |
dc.contributor.author | Prioni, Paola | |
dc.contributor.author | Hensher, David A. | |
dc.date.accessioned | 2018-11-20 | |
dc.date.available | 2018-11-20 | |
dc.date.issued | 1999-06-01 | |
dc.identifier.issn | ISSN 1440-3501 | |
dc.identifier.uri | http://hdl.handle.net/2123/19054 | |
dc.relation.ispartofseries | ITS-WP-99-11 | en_AU |
dc.title | Measuring Service Quality and Evaluating its Influence on the Cost of Service Provision | en_AU |
dc.type | Working Paper | en_AU |
dc.contributor.department | ITLS | en_AU |
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