Browsing ITLS Working Papers 2002 by author "Rahman, Shams"
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Relationships Between Soft TQM, Hard TQM, and Organisational Performance
Rahman, Shams; Bullock, PhilipPublished 2002-06-01Many empirical studies have demonstrated that only a handful of soft total quality management (TQM) elements contribute to organisational performance while elements of hard TQM have no relationship with performance. Despite ...Open AccessWorking Paper -
The Theory of Constraints’ Thinking Process Approach to Developing Growth Strategies in Supply Chain
Rahman, ShamsPublished 2002-05-01Many attempts have been made to study factors influencing the performance of supply chains. These studies are generally quantitative and involve rigorous statistical analyses. This paper describes an application of a system ...Open AccessWorking Paper
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