Emerging business models and implications for the transport ecosystem

Abstract

This paper summarises our findings from discussing emerging business models in transportation. Going well beyond big data and regulatory issues, we also examine how new and emerging business models, leveraging on advances in digital technology, can enable more efficient, consumer centric and viable transport provision. One popular emerging solution is mobility as a service (MaaS), and we discuss both tension and partnership potential among government, operators and service providers. New disruptive models and market entrants as well as definitions of success, changing customer expectations, scalability of business models and the role of asset ownership are also shown in various case studies to shape the nature of future transportation ecosystems.