Research Publications and Outputs: Recent submissions
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Technology Introduction as a Time-Extended, Social Process: Key Articulations in the Literature
Published 2019What happens after new technologies are installed in organisations? To address this question, we performed an in-depth literature review primarily utilising a hermeneutical approach but also incorporating insights from ...Open AccessConference paper -
The Go-Betweens: Backstage Collaboration Among Community Managers in an Inter-organisational Enterprise Social Network
Published 2018Enterprise Social Networks (ESN) have made inroads into many workplaces demonstrating their usefulness for enabling collaboration, information sharing and new forms of knowledge work. Yet, at the same time many organisations ...Open AccessBook chapter -
Disruption as worldview change: A Kuhnian analysis of the digital music revolution
Published 2019Why is it that technology-enabled industry disruptions appear entirely inevitable with hindsight, yet practitioners in disrupted businesses typically struggle to detect and respond appropriately to disruption while it is ...Open AccessArticle -
What’s in a Group? Identification of group types for Enterprise Social Network Analytics using SWOOP data
Published 2018-08-24We report on research, carried out in collaboration with SWOOP Analytics, to identify metrics that allow distinguishing groups in Enterprise Social Networks (ESN) according to their activity patterns. The emerging field ...Open AccessWorking Paper -
Living Infrastructure
Published 2017-12-20Infrastructure is widely regarded merely as a material (lifeless) system that brings together the activities of diverse practices. In contrast to this view, we propose that when infrastructure provides a site where practices ...Open AccessWorking Paper