The Transformers Project: Evaluation, Findings, Implications

Abstract

Decarbonising urban transport in car-dependent contexts requires interventions that extend beyond infrastructure and pricing to address capability and social barriers to mode shift. This study evaluates the Transformers program, an eight-week e‑bike intervention delivered in Western Sydney in 2025, combining subsidised access with training, guided rides, and peer support. Drawing on surveys, GPS tracking data, and in-depth interviews with 42 participants, the findings demonstrate significant behavioural and experiential change. Participants reported increased riding confidence (92%), reduced car use (59%), and higher levels of everyday cycling (75%), alongside improvements in wellbeing and social connection. Results highlight the importance of “supported transitions” in normalising cycling and overcoming perceived risk. The study concludes that integrated access, training, and community-based support are critical to achieving sustained low-carbon mobility shifts.