Healthcare managers’ felt financial accountability, feedback process, commitment, and performance: Evidence from an Italian healthcare provider

Abstract

Accountability is a crucial issue in the public and private sectors and its nature varies between contexts and across levels. In healthcare organizations, accountability at individual level has received increasing attention although the debate on determinants and consequences of accountability is still in progress. This study aims to deepen the understanding of the role exerted by organizational practices, namely multiple sources performance feedback, in enhancing employee job performance.