Browsing by author "Houghton, Erne"
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Labour Pooling: Impacts on Capacity Planning
Houghton, Erne; Portougal, VictorPublished 2004-03-01Cross-training workers to perform multi-skilled jobs is one of the modern trends in job design. As companies engage in downsizing, the remaining workforce is expected to do more and different tasks. This paper presents a ...Open AccessWorking Paper -
Performance Based Contracts
Hensher, David A.; Houghton, ErnePublished 2004-01-01The 90s saw a noticeable growth in the use of competitive tendering as a way of selecting bus operators to deliver a range of services that had previously been supplied by governments, mainly driven by pressures to reduce ...Open AccessWorking Paper -
Performance-Based Quality Contracts for the Bus Sector: Delivering Social and Commercial Value for Money
Hensher, David A.; Houghton, ErnePublished 2002-09-01Reform of the bus sector has been occurring in many countries. One matter central to these reform initiatives is the establishment of a value for money (VM) regime to ensure that operators deliver to the market the best ...Open AccessWorking Paper
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