• Crafting Crisis Narratives 

      Boin, Arjen; McConnell, Allan; 't Hart, Paul
      Published 2021
      Communication is pivotal when a society faces a sudden, disruptive and disturbing event. People want to know what is going on, why it is happening, what is done to safeguard them and what they can to protect themselves. ...
      Book chapter
    • Pathways to Resilience 

      Boin, Arjen; McConnell, Allan; 't Hart, Paul
      Published 2021
      The COVID-19 crisis has tested public institutions, crisis leadership and societal solidarity to the core. Fault lines have come to the fore; unsuspected strengths have been noted. But will this be enough to initiate the ...
      Book chapter
    • Towards Closure 

      Boin, Arjen; McConnell, Allan; 't Hart, Paul
      Published 2021
      How will societies emerge from the COVID-19 crisis? Will there be a reckoning with failing institutions and crisis leaders? Will valuable lessons be learned? These are the perennial questions that dominate the transitional ...
      Book chapter
    • What's Going On? 

      Boin, Arjen; McConnell, Allan; 't Hart, Paul
      Published 2021
      For a crisis to be effectively governed, it must first be noticed, interpreted, understood and assessed. This chapter explores how policymakers ‘made sense’ of the emerging COVID-19 pandemic. We focus on: (1) how policymakers ...
      Book chapter
    • The Year of the Unthinkable 

      Boin, Arjen; McConnell, Allan; 't Hart, Paul
      Published 2021
      COVID-19 brought the ‘unthinkable’ to our doorstep. The pandemic caused a series of global, and interconnected, health, economic, social, institutional and political crises that are unprecedented in living memory. Political ...
      Book chapter