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|Title:||Corporate Real Estate as a Performance-enhancing Organisational Resource in a Knowledge Work Context: A Study of Top Australian Law Firms|
|Authors:||Burns, Caroline Mary|
Knowledge worker performance
Corporate real estate
|Publisher:||University of Sydney|
Discipline of Work and Organisational Studies
|Abstract:||Management theory and literature has to date paid little attention to the effects on firm performance of corporate real estate (CRE) as a potentially value-adding resource. Further, CRE has traditionally been examined in terms of its tangible attributes, and few academic studies have taken account of the intangible and interactional dimensions. The thesis adapts the insights offered by the resource-based view (RBV) of the firm to examine the interaction of CRE with other valuable resources to influence performance outcomes. Both organisational and individual levels of analysis are employed. CRE is modelled as a moderator variable that may either enhance or inhibit the contribution of intangible resources such as corporate culture and identity. Using a multiple case study method, the thesis draws on evidence from top law firms in Australia, utilising qualitative and quantitative evidence, including over 640 staff survey responses from 7 law offices. The results suggest that location and building aspects of CRE are more likely to influence performance outcomes at the firm level in combination with Relational attributes such as firm strategy. At the level of knowledge-worker we found mixed signals regarding the benefits of a more physically connected environment in combination with certain Cultural and Relational attributes, depending on whether the focus was on individual or interaction outcomes. The study therefore provides new insights into the potential of CRE to be considered both a tangible and intangible asset that may dynamically influence the performance-enhancing effects of other valuable resources. The findings suggest there is merit in considering CRE as a valuable intangible resource; an approach that stands to further enhance RBV theory. In practical terms the findings suggest that CRE is indeed a salient resource but that its influence is contingent on interaction with other resources.|
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|Rights and Permissions:||The author retains copyright of this thesis. It may only be used for the purposes of research and study. It must not be used for any other purposes and may not be transmitted or shared with others without prior permission.|
|Type of Work:||PhD Doctorate|
|Type of Publication:||Doctor of Philosophy Ph.D.|
|Appears in Collections:||Sydney Digital Theses (University of Sydney Access only)|
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