Now showing items 1-2 of 2

    • Dealing with complaints against doctors without causing further harm 

      van Ekert, Elizabeth (2019-07-17)
      Complaints can create morbidity, defensive practice, loss of trust and confidence in doctors. These effects impact on the doctor, on colleagues, family and patients, the latter due to loss of trust and because a distracted, ...
    • Doctors in Trouble: A study of their experience of complaints 

      van Ekert, Elizabeth (University of Sydney Faculty of Health Sciences, 2018-11-30)
      Regulatory mechanisms including complaints aim to protect the public by remedying identified problems with doctors’ performance, conduct or health. Existing literature has consistently found that the experience leaves many ...